Privacy Policy

Privacy Policy for Crystal Intentions Online Shop

At Crystal Intentions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information  When you place an order or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.

Order Information: We collect information related to your purchases, including product details, order history, and transaction data.

Technical Information:  We collect technical data about your visit to our website, including your IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and payment processing.

Customer Service: To respond to your inquiries, provide support, and manage your account.

Communication: To send you updates about your order, promotional offers, and other relevant information (you may opt-out of marketing communications at any time).

Website Improvement: To analyze website usage and improve our services, products, and user experience.

3. How We Share Your Information

We may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who assist with order processing, payment processing, shipping, and website maintenance. These providers are contractually obligated to protect your information and use it only for the services they provide.

Legal Requirements: We may disclose your information if required by law or in response to legal processes, or to protect our rights, privacy, safety, or property.

 4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no system can be completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings.

Analytics:  We may use analytics tools to collect and analyze data about website usage and performance. This helps us understand user behavior and improve our services.

 6. Your Choices and Rights

Access and Correction:  You have the right to access and correct your personal information. To update or request your information, please contact us at [your email address].

Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.

Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

 8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: Brenda@crystal-intentions.com

Phone: (765)274-3739

Address: 525 S SunnyBrook Dr

Brownsburg IN 46112

Thank you for trusting Crystal Intentions with your personal information. We are dedicated to safeguarding your privacy and ensuring a secure online shopping experience.